Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the www.tier5solutions.com and Tier5 Solutions LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Tier5 Solutions LLC include www.tier5solutions.com and Tier5. The Tier5 website is an e-commerce site. By using the Tier5 website, you consent to the data practices described in this statement.

Collection of your Personal Information

Tier5 may collect personally identifiable information, such as your name. Tier5 is hosted by the e-commerce platform operated by Shopify Inc. The online e-commerce platform allows us to sell our products to you.  The data you provide is stored through Shopify’s data storage, databases and the general Shopify application. Credit card and order data is encrypted and secure. Shopify is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure.  Shopify like all direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

If you purchase products of Tier5, Shopify collect billing and credit card information. This information is used to complete the purchase transaction. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.  Tier5 may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Tier5. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Tier5 website.

Tier5 encourages you to review the privacy statements of websites you choose to link to from Tier5 so that you can understand how those websites collect, use and share your information. Tier5 is not responsible for the privacy statements or other content on websites outside of the Tier5 website.

Use of your Personal Information

Tier5 collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Tier5 may also use your personally identifiable information to inform you of other products or services available from Tier5 and its affiliates. Tier5 may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Tier5 does not sell, rent or lease its customer lists to third parties.

Tier5 may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Tier5 may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Tier5, and they are required to maintain the confidentiality of your information.

Tier5 may keep track of the websites and pages our users visit within Tier5, in order to determine what Tier5 services are the most popular. This data is used to deliver customized content and advertising within Tier5 to customers whose behavior indicates that they are interested in a particular subject area.

Tier5 will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tier5 or the site; (b) protect and defend the rights or property of Tier5; and, (c) act under exigent circumstances to protect the personal safety of users of Tier5, or the public.

Use of Cookies

Tier5 website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Tier5 pages, or register with Tier5 site or services, a cookie helps Tier5 to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Tier5 website, the information you previously provided can be retrieved, so you can easily use the Tier5 features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Tier5 services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, Tier5 uses the following:

Shopify online e-commerce platform which is Level1 PCI compliant and uses 256-bit SSL certificates.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

Tier5 does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Tier5 by contacting us here:

- Web page: www.tier5solutions.com
- Email: info@tier5solutions.com

Changes to this Statement

Tier5 will occasionally update this Statement of Privacy to reflect company and customer feedback. Tier5 encourages you to periodically review this Statement to be informed of how Tier5 is protecting your information.

Contact Information

Tier5 welcomes your questions or comments regarding this Statement of Privacy. If you believe that Tier5 has not adhered to this Statement, please contact Tier5 at:

Email Address:  info@tier5solutions.com
 
Effective as of April 30, 2017